Last updated: October 2025
Ctavia Publications collects information necessary to provide and improve our AI-powered publishing services. This includes account information (name, email, payment details), content you create or upload, usage data, and device information.
When you use our AI tools, we may collect data about how you interact with the platform, including the features you use, the content you generate, and your editing patterns to improve our machine learning models.
We use your information to provide, maintain, and improve our Service, including our AI models and writing tools. Your content is processed to deliver AI-powered suggestions, translations, and editing assistance.
We use anonymized and aggregated data to train and enhance our AI models, ensuring better performance for all users. Your individual content is never shared publicly or sold to third parties without your explicit consent.
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. All data transmission is encrypted using SSL/TLS protocols.
While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and enable two-factor authentication where available.
Your content may be used in anonymized and aggregated form to train and improve our AI models. We never use your specific, identifiable content in training data visible to other users.
You can opt out of having your content used for AI training purposes by adjusting your account settings. This will not affect your ability to use our AI-powered tools.
We retain your account information and content for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal data within 90 days.
Some data may be retained for longer periods where required by law, for security purposes, or to resolve disputes. Anonymized data used for AI training may be retained indefinitely.
You have the right to access, correct, delete, or export your personal data. You can manage most of these options through your account settings or by contacting our support team.
You can opt out of marketing communications at any time, control how your data is used for AI training, and request a copy of all data we hold about you.
We use cookies and similar technologies to provide functionality, analyze usage, and improve your experience. Essential cookies are necessary for the Service to function, while optional cookies help us understand user behavior and preferences.
You can control cookie preferences through your browser settings. Disabling certain cookies may limit some functionality of our Service.
Ctavia Publications operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable privacy laws.
By using our Service, you consent to the transfer of your information to our facilities and partners around the world.
Email: support@ctaviapublications.com
Phone: +1 403-831-2584
Address: 397 Nolanfield Way NW, Calgary, AB T3R 0J2, Canada